Privacy Policy
Last updated: January 16, 2026
At Preedos Kenya, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
1. Information We Collect
Personal Information
We may collect the following types of personal information:
- Name and contact information (email address, phone number, mailing address)
- Company name and job title
- Project details and building specifications
- Communication preferences
- Payment and billing information
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Pages visited and time spent on our website
- Referring website addresses
- Device information and operating system
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To provide elevator and escalator installation, maintenance, and support services
- Communication: To respond to inquiries, send quotes, and provide project updates
- Business Operations: To process orders, schedule installations, and manage service agreements
- Marketing: To send promotional materials about our products and services (with your consent)
- Website Improvement: To analyze usage patterns and enhance user experience
- Legal Compliance: To comply with applicable laws and regulations
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- HSFTECH: Our manufacturing partner for technical support and product information
- Service Providers: Third-party contractors and consultants who assist in our operations
- Legal Authorities: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, sale, or acquisition of our business
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure server infrastructure and encrypted data transmission
- Access controls and authentication procedures
- Regular security assessments and updates
- Employee training on data protection practices
5. Your Rights
You have the following rights regarding your personal information:
- Access: Request copies of your personal data
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal data
- Objection: Object to our processing of your personal data
- Portability: Request transfer of your data to another party
- Withdraw Consent: Withdraw consent for marketing communications at any time
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You can control cookie settings through your browser preferences.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
8. International Data Transfers
Your information may be transferred to and processed in countries other than Kenya, including China (for our partnership with HSFTECH). We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: